Software
X7 Product
Product Overview
Master file and typography tables: This module gives the software wide possibilities of parameterisation.
Addresses : Postal address for the « Customer » entity; geographic codification for the « Delivery point » entity.
Technical data : Delivery point with several meter points; meter point with several meters; multi-dial meters.
Commercial data: Customers, subscription contracts and amendments.
Action plans : Pre-defined action plans for all procedures: applications for connection, applications for subscription, reminders, disconnection, etc.
Contacts and pending matters : Recording of internal and external contacts, initialisation of action plans. Monitoring of pending matters while operations are in progress.
Work order : Initialisation and monitoring of interventions. Printing of work orders, entering of reports.
Subscriptions : Subscription contract, change of customer, termination of subscription contract, amendment.
Organisation of meter reading rounds : Management of standard meter reading rounds based on geographic address of the delivery points. Organisation of meter reading round for a batch of meters to be invoiced.
Recording of indices : Individual or batch recording of the indices that have been read. Monitoring of index entries, monitoring of anomalies.
Billing rules and prices : Simulation module allowing safe update of invoicing rules and prices. Standard bill containing all the headings to be billed and to be printed on the bill.
Billing
Pre-billing
Preparation and monitoring of billing batches.
Initialisation of messages on the bill (general or personalised)
Periodical billing
Calculation of consumption.
Calculation of bills on batch or non-differed mode.
Non periodical billing
Billing of safety deposit or billing advance on consumption.
Account closing bill
Intermediate bill
Various manual bills: fees, services, work, etc.
Cancellation of bill
Recalculation of bill (cancellation/recalculation)
Post-billing
Accounting of calculated bills
Standard pre-formatting of bills
Printing of bills with bar codes and lists of bills by batch of customers
Billing reports
Encashment
On line cash desk
Collection-in and printing of sales receipts in real time.
Management of cash transactions such as: opening, closing, cash differences, transfer of funds.
Bar codes make encashment easier and more reliable, especially when using stand alone computers or hand held computers.
Printing of cash receipts journals
Off-line cash desk
Capture of external file or off-line data entry. Control of files before integration
Registering collection on a decentralised cash desk (in a bank …)
Customer accounts :Management based on various criteria (contract, type of service provided, unsettled operations...).
Consultation of details regarding a bill or a payment
Printing and regularization of customer accounts
Management and simulation of reminders and disconnection
lists print-out of customers to whom a reminder should be sent or lists of delivery points to be disconnected.
Historical statement of cost recovery operations processed by the pending matters subsystem.
Statistics and key business indicators
Results given for statistical interface on request.
Data warehouse allowing creation of reports by end user.
Interfaces
Accounting adaptable to any accounting plan
Interface with CMMS and SCAD
Interface with GIS (customer localisation, meter reading round mapping…)
MIS (financial indicators, unaccounted for water, customer relationship…)
Hand held meter reading
Internet access for the customer (e-billing)
Exploitation
Purging of data.
Reports of batch processing operations.
Management of users and rights
